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paypal resolution center refund


Your PayPal refund rights - and how to get your money back if a purchase has NOT gone to plan . Waited weeks more. ©1999-2020 PayPal, Inc. All rights reserved.

I have tried to open a dispute but the transaction does not show up in my Paypal history, I'm guessing thats because I made payment as a guest. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. PayPal is here to business, so in case problems arise, it is easier and safer for them to just refund the buyer so that he/she doesn't file chargeback which would cause some problems to PayPal. They sent me an email with a different shipping/tracking number from the seller. Why is there a discrepancy? He says that he is unable to issue a refund whilst a "claim"" staus is in process. Turn on suggestions.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ©1999-2020 PayPal, Inc. All rights reserved.

I have tried to contact the seller who started off helpful but is now saying as far as he is concerned he posted the item so its not his fault and won't refund me. This content may be old or outdated. I have escalated my resolution centre case to the "claim" status for a refund on an item I never received .The supplier once seeing the claim agreed to give a full refund,but only if I cancel the claim first.

; Click the Case ID in the Case column. the seller is just a con merchant who is playing a game so as not to refund. By browsing this website, you consent to the use of cookies. We encourage you to find quick answers to your questions by searching the community forum or visiting our I have a case that a Multi ladder that was purchased on eBay arrived damagedthe resolution centre says I must return the ladder to the seller in China to get my refundit would cost me more than the £79.99 I paid for the ladder to send to the China addressthe item was posted from Stafford not China and it would cost a lot to post thereResolution centre does not have anywhere or way to challenge thisWhy should I have to pay shipping for something that has arrived damaged that would total more than what the item costs to get a refundthe seller is just a con merchant who is playing a game so as not to refund.a ladder is a safety device I am not going to use a damaged ladder. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work.

; Select Open Cases and find the transaction. Now, PayPal sent me an email to send the item back. What is the point of opening a dispute if you have to close it to get a refund, that is rubbish.You keep the claim OPEN and IF the seller refunds you then the claim closes automatically.If he does not refund then under buyer protection paypal will refund you and then chase the seller for their money.DO NOT CLOSE THE CLAIM OR HE WILL JUST IGNORE YOU AND YOU WON'T BE ABLE TO OPEN A SECOND DISPUTE FOR THE SAME TRANSACTION. You are viewing the PayPal Community Archives. ; Issuing a full refund automatically closes a dispute. I am unwilling to close the claim without the refund first having been paid , as once I cancel the claim I can not reopen it.Surely there is a procedure in place for him to issue a refund whilst the claim is still open.He is trying to scam you. Why should I have to pay shipping for something that has arrived damaged that would total more than what the item costs to get a refund .
Learn more in I have escalated my resolution centre case to the "claim" status for a refund on an item I never received .The supplier once seeing the claim agreed to give a full refund,but only if I cancel the claim first.He says that he is unable to issue a refund whilst a "claim"" staus is in process.

What is the point of opening a dispute if you have to close it to get a refund, that is rubbish.You keep the claim OPEN and IF the seller refunds you then the claim closes automatically.If he does not refund then under buyer protection paypal will refund you and then chase the seller for their money.DO NOT CLOSE THE CLAIM OR HE WILL JUST IGNORE YOU AND YOU WON'T BE ABLE TO OPEN A SECOND DISPUTE FOR THE SAME TRANSACTION.He is trying to scam you. You can refund the entire amount of a transaction or portions of it.
Go to the Resolution Center. We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. I sent PayPal all the info with pictures when I files the claim. I contacted the resolution center, and filed a claim.

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paypal resolution center refund